Question 1

How far in advance should we book?

Accepted Answer

Popular dates, especially Saturdays during wedding season, can book 12–18 months in advance. We recommend reserving your date as soon as you've secured your venue.

Question 2

Do you travel?

Accepted Answer

Yes! We proudly serve Rochester and the surrounding areas. Travel fees may apply for events outside our standard service area.

Question 3

Are you insured?

Accepted Answer

Yes. We carry liability insurance, and certificates of insurance can be provided to your venue upon request.

Question 4

What happens if there's an emergency?

Accepted Answer

We have experienced staff and backup equipment available. We always have a plan in place to ensure your event runs smoothly.

Question 5

Can we book multiple services together?

Accepted Answer

Yes! Many couples choose to bundle DJ, photography, videography, and photo booth services for a seamless experience. Bundling services also means working with one team from planning through your wedding day.

Question 6

Do you require a deposit?

Accepted Answer

Yes. A signed agreement and retainer are required to reserve your event date. The remaining balance is due before your event.

Question 7

Should I tip the DJ, Photographer, Videographer and Photobooth attendants?

Accepted Answer

Although it is not expected, it is appreciated.

Question 8

Who makes the announcements at my wedding?

Accepted Answer

They will be made by your Tones Entertainment DJ.

Question 9

How do we get started?

Accepted Answer

Simply contact us to check availability and schedule a consultation. We'll answer your questions, discuss your vision, and help you choose the services that best fit your event.

Frequently asked questions